Real Food Delivered
Real Food Delivered
Real Food Delivered

Got a question?

Below are our most frequently asked questions.
If there is anything else you need to know, then please get in touch and we will be happy to help.

Place your order before 10pm on Thursday to guarantee a delivery the following Sunday and Wednesday. If you need a delivery sooner, drop us a message and we’ll see what we can do.

Our prices start from just £45 per week depending on which product you order, how many days per week and how many weeks you choose. 

Yes, you can order for a one off week.  When you order a 4 week plan you save £10. When you subscribe for 8 weeks you save £40.

Your food will be ’split’ delivered on Sunday and Wednesday. For national deliveries, you will receive your weekly order on a Tuesday.

Yes, for local delivery, we charge £6 for two deliveries per week, and for national delivery it is £13.99 for one delivery per week on a Tuesday.

We offer local delivery to the following areas; All NE, SR, DH, DL, and TS postcodes.

Delivery is £3 per delivery (£6 per week) which is automatically added to your order at checkout.

For nationwide delivery, your order will arrive on a Tuesday only for the following week.

We do not currently deliver to:

Scottish Highlands and Islands, Skilly Isles, Northern Ireland, Channel Islands and Isle of Man

If you wish you can pick up your Real Food Delivered meals from TS22 5PQ.

Simply choose ‘local collection‘ at checkout.

You will be notified nearer the delivery time when your order will be ready to pick up as the delivery routes may vary on specific days.

For local collection and delivery we supply your meals in plastic containers in paper packaging. For nationwide delivery your order is packed with ice bags ready for you to refrigerate.

Our meals are delivered by our team of delivery drivers.
 
When completing your order please leave a note in the ’specific delivery instructions’ box as to what we should do if you aren’t going to be home. E.g. ‘leave in cool box in the garage’, ‘leave at the back door’ or ‘leave with next door neighbour number 16’ etc.
 
Our delivery drivers will follow the delivery instructions you have left and ring/text you to let you know your delivery has been completed. 

Your meals will be fresh for up to 4 days if kept refrigerated. 

Easy, firstly remove the lid and replace loosely. Heat on full power until your product is piping hot all the way through.

Times vary depending upon your equipment. 
Guidelines are 3.5 minutes based on a 800w Microwave.

THESE ARE GUIDELINES ONLY! – ENSURE YOUR MEAL IS PIPING HOT

Your meals must be refrigerated immediately from when you receive your delivery. 
Yes, we recommend freezing any meals which you do not plan to eat within 4 days.
 
Ensure product is defrosted entirely and cooked until piping hot.

Our kitchen does not use nuts in any of our meals other than the granola breakfast & granola snacks bar.

Please leave a note of any allergy that you have when completing your order.

If you’re unsure feel free to contact us and we’ll be happy to advise.

Can you offer vegetarian food? Yes, we have a vegetarian meal plan. Please make sure you leave a note of this when completing your order.

All of our food is prepared by our team of expert chefs at our kitchen which has a 5 star food hygiene rating – The Blue Bells, Newton Bewley, TS22 5PQ.